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Superhero

With 7 contact centers in US, Canada and Latin America, S2G / Support Services Group is currently hiring 250 English and German, French, Italian or Spanish-speaking Customer Service Professionals in its newly opened office in Budapest.

Join the happiest team in the galaxy

We are looking for

Italian-speaking Call Center Supervisor for a Popular Video Streaming Service

Purpose

The leader in this role actively contributes to the overall company operational targets as well as the daily business decisions. The Leads success is measured by the organizations ability to provide high quality services while meeting Service Level Agreements (SLA), improving call performance, increased use of resources, and achievement of metrics. This position requires the Lead to be a leader by example, develop and supervise a group of Customer Service Professionals (CSP). This position reports directly to the Program Manager.

Duties / Responsibilities

What is required of you

Why join us

Fun & enjoyable workplace

We simply expect our team members to be present for work, follow their schedule, strive to provide world-class service on every call, & have fun!

OUTSTANDING SALARY

We offer outstanding salary and value your language skills. Multi-language talents get language allowance. Targets & bonuses are transparent. We also offer a one-time relocation bonus for those moving to Budapest

HEALTHY OFFICE

Our Budapest office is located at Róbert Károly krt. with natural daylight and healthy office air. There're good canteens & restaurants nearby as well as fitness facilities. You don't have to wake up early & there're no shifts after midnight.

EDUCATION & GROWTH

We've developed a culture that provides education, support, growth opportunities & empowerment. We expect positive, respectful attitudes from everyone.

If you are looking for a long term job, want to work at the happiest workplace supporting an amazing product of one of the world’s most well-known brands, don’t hesitate to send your resume to job@s2geurope.com or apply through the below formform on the right side. It only takes 1 minute.

The first 100 recruits will be members of the Core Team, so it's worth applying today. Our recruiting team looks forward to speaking with you.

Send us your CV!